Yes. Your first consultation is free. You only pay if a provider determines that treatment is appropriate and you choose to move forward.
No. Telean Rx is a direct-pay telehealth clinic with transparent pricing. Insurance is not required.
Yes. A licensed U.S. clinician reviews your health history and determines whether a treatment is appropriate for you.
You complete a short online health assessment, then a licensed provider reviews your information, discusses your goals, and determines whether treatment is right for you.
Yes. Telean Rx uses HIPAA-compliant technology, and your medication is shipped in plain packaging.
Yes. Your care team remains available after you begin treatment, and your provider can adjust your plan as your goals and needs change.
Telean Rx serves patients physically located in Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Availability varies by state and by treatment, and some treatments are not offered in every state. Eligibility is confirmed during intake. If care cannot be offered in your state, you will not be charged.
Prescriptions written by providers in our partner network are filled by independently licensed pharmacies. Each prescription is routed to a partner pharmacy based on the medication prescribed, your state of residence and availability. Each pharmacy is responsible for dispensing, labeling and shipping your medication directly to you. Current pharmacy partners, including the licensed entity name that will appear on your prescription label, may include:
Certain brand-name medications are fulfilled through manufacturer self-pay programs instead of our pharmacy network, including NovoCare Pharmacy (CoAssist Pharmacy, LLC, 2400 Sand Lake Rd, Ste 200B, Orlando, FL 32809 · (833) 949-5527) and LillyDirect (GiftHealth, Inc., 266 N 4th St, Ste 200, Columbus, OH 43215 · (833) 614-4438). This list may change from time to time.
You must be 18 or older. If you are under 18, please start with a local primary care provider.
You are charged when your medication ships, on the plan you selected. Nothing is billed for a provider review that does not result in a prescription.
Orders ship in plain, unmarked packaging, temperature-controlled when the medication requires it. Nothing on the outside of the box names the medication, and no signature is required.
Yes. You can pause, change or cancel from your account at any time, with no cancellation fee. To avoid being charged for an upcoming refill, cancel at least 48 hours before your next billing date. See our Refund Policy for details.
State and federal rules do not allow dispensed prescription medications to be returned, so all prescription sales are final. If an order arrives damaged, incorrect or compromised in transit, contact us at [email protected] or (307) 300-2113 and we will make it right.
