Terms & Conditions — Telean Rx

Introduction

These Terms & Conditions govern your access to and use of the Telean Rx website and online services. By accessing or using the website, you agree to be bound by these Terms & Conditions and any other policies or terms referenced on the website.

If you do not agree with these terms, please do not access or use the website or its services.

These terms apply to your use of the website and related online services. Additional terms may apply to particular services, programs, communications, or transactions.

Eligibility

You may use Telean Rx services only if you are legally able to enter into these Terms & Conditions and satisfy any applicable requirements for the healthcare service you are requesting.

Healthcare services may only be available to individuals located in jurisdictions where the applicable service is offered and where a licensed provider is permitted to provide care.

Certain services may have additional eligibility requirements. A request for a consultation does not guarantee that you are eligible for treatment or that treatment will be prescribed.

Our Services

Telean Rx provides online access to healthcare-related services that may connect patients with licensed U.S. healthcare providers. Services may include online consultations and treatment programs offered through the website.

Available services may include care related to weight loss, hair loss, erectile dysfunction, peptides, longevity, wellness, and other programs offered by Telean Rx.

Services, treatment options, availability, pricing, and eligibility may vary based on the program, your location, your health history, and the clinical judgment of the licensed provider.

Licensed Providers

Healthcare consultations are reviewed by licensed healthcare providers. The provider is responsible for evaluating the information available to them and determining whether a treatment is medically appropriate.

A provider may request additional information, ask additional questions, recommend another course of care, or determine that a requested treatment is not appropriate.

Consultations

Information submitted for a consultation must be accurate, complete, and current. Providers rely on the information you provide when reviewing your healthcare request.

You are responsible for providing accurate information about your health history, medications, allergies, current conditions, and other information requested as part of the consultation process.

A consultation request does not automatically result in a prescription or treatment recommendation.

The consultation process may require additional communication or information before a provider can make a clinical decision.

Treatment Decisions

Treatment decisions are made by licensed healthcare providers based on the information available to them and their professional clinical judgment.

Telean Rx does not promise that a specific medication, dose, treatment, or therapy will be appropriate for every patient.

Providers may determine that treatment is not appropriate or may recommend that you seek in-person medical care or another form of healthcare evaluation.

You should follow the instructions provided by your healthcare provider and seek appropriate medical attention when necessary.

Prescriptions & Medication

When a licensed provider determines that prescription treatment is appropriate, a prescription may be issued in accordance with applicable laws and professional requirements.

Prescriptions are not guaranteed simply because you complete an online assessment or request a particular medication.

Medication fulfillment may involve a licensed pharmacy or other healthcare service provider. The pharmacy may have its own terms, policies, and requirements.

You are responsible for using medication only as directed by your healthcare provider and for following the medication information and instructions provided with your prescription.

Accounts & Information

If you create an account or provide information through the website, you agree to provide accurate and current information.

You are responsible for maintaining the confidentiality of information used to access your account and for activity that occurs through your account.

You should notify Telean Rx if you believe that your account or account information has been accessed without authorization.

Telean Rx may restrict, suspend, or terminate access to an account when necessary to protect the website, users, services, or comply with applicable requirements.

Communications

By providing contact information, you may receive communications related to consultations, services, account activity, treatment, prescriptions, or other requests you make through Telean Rx.

Certain communications may be necessary to provide healthcare or complete a requested service.

Any optional marketing communications may be subject to separate consent and communication preferences.

You are responsible for making sure that the contact information you provide is accurate and that you can receive communications sent to that information.

Payments & Pricing

Telean Rx may provide pricing information for services and treatment programs through the website or during the ordering process.

Pricing may vary depending on the service, treatment, medication, dosage, program, or other applicable factors.

Where applicable, the price shown before payment will identify the amount you are expected to pay for the applicable service.

Telean Rx is a direct-pay service and insurance may not be required for available programs.

You are responsible for providing accurate payment information and completing applicable payment requirements.

Shipping

When medication is prescribed and fulfilled through an applicable pharmacy, it may be shipped to the address provided during the ordering process.

Shipping availability, delivery times, packaging, and other fulfillment details may depend on the pharmacy, medication, location, and applicable requirements.

Telean Rx may provide free or discreet shipping for applicable programs as described on the website.

You are responsible for providing a correct delivery address and for following any delivery instructions or requirements associated with your order.

Website Use

You agree to use the Telean Rx website only for lawful purposes and in accordance with these Terms & Conditions.

You may not use the website in a way that could damage, disable, overburden, interfere with, or impair the operation or security of the website.

• Do not attempt to gain unauthorized access to website systems or accounts.
• Do not introduce malicious code, harmful software, or other damaging material.
• Do not use the website for fraudulent or unlawful purposes.
• Do not interfere with the website or another user's access to the website.

Website Content

Content available on the Telean Rx website may include text, graphics, images, designs, information, logos, and other materials.

Website content is provided for general informational purposes and should not be treated as a substitute for an individual evaluation by a licensed healthcare provider.

Telean Rx may update, modify, remove, or change website content at any time without notice.

Medical Disclaimer

Information provided on the Telean Rx website is intended to provide general information about healthcare services and treatment programs.

Website information is not intended to replace medical advice, diagnosis, or treatment from a qualified healthcare professional.

Do not rely on information provided on the website as a substitute for appropriate medical care.

If you have a medical emergency, seek emergency medical attention or contact the appropriate emergency services.

A licensed provider will determine whether a treatment is appropriate based on the patient's individual circumstances.

Limitation of Liability

To the extent permitted by applicable law, Telean Rx will not be responsible for losses or damages resulting from circumstances outside its reasonable control, interruptions to the website, internet or technical failures, or unauthorized access caused by circumstances that cannot reasonably be prevented.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

Healthcare outcomes may vary between individuals. No particular treatment result, medication response, or health outcome is guaranteed.

Privacy Policy

The Telean Rx Privacy Policy and California Privacy Notice are part of these Terms & Conditions and are incorporated by this reference. By accepting these Terms & Conditions, you agree to the collection, use and disclosure of information as described in the Privacy Policy and California Privacy Notice, as modified from time to time.

Not Medical Advice

The contents of the website and services are for informational purposes only and are intended to help you understand your health. The content is not a substitute for professional medical advice, diagnosis or treatment.

ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN OR OTHER QUALIFIED HEALTH PROVIDER WITH ANY QUESTIONS YOU MAY HAVE REGARDING A MEDICAL CONDITION. WE ASSUME NO LIABILITY OR RESPONSIBILITY FOR DAMAGES OR INJURY TO PERSONS OR PROPERTY ARISING FROM ANY USE OF ANY MATERIALS, CONTENT, PRODUCTS, SUPPLIES, INFORMATION, IDEAS OR ADVICE CONTAINED ON THE WEBSITE OR IN THE SERVICES.

Certain services depend on information you enter on the website. We do not recommend or endorse any specific prescription drug, product, course of treatment, health care provider or pharmacy that may be mentioned on the website. Reliance on any information provided by us, our employees or third parties is solely at your own risk. Information provided through the website is not a basis for diagnosing any medical condition, disease or therapy.

YOU SHOULD NOT DISREGARD PROFESSIONAL MEDICAL ADVICE OR DELAY SEEKING IT BECAUSE OF SOMETHING YOU READ OR LEARNED ON THE WEBSITE OR THROUGH THE SERVICES.

Insurance, Pharmacy Choice & No Guarantee of Treatment

Services offered through the website are not health insurance benefits or policies and are not a substitute for health insurance. By ordering from teleanrx.com, you agree that you will not submit a claim for telemedicine services provided to Medicare, any other federal payor, or any state or private payor.

A preferred pharmacy may be used, but you may direct your prescription to any pharmacy of your choosing. Email [email protected] before completing your order if you would like to use your own pharmacy.

There is no guarantee that you will be treated by a provider or that a prescription will be issued. Each provider may decline care for potential misuse of services, or for any other reason, if in the provider’s professional judgment the services are not medically or ethically appropriate.

Important Contact Information by State

Florida Bill of Rights for Weight Loss

See Florida Statutes section 501.0575.

California Notice to Consumers

Medical doctors are licensed and regulated by the Medical Board of California, (800) 633-2322, www.mbc.ca.gov. Complaints may be filed online at www.mbc.ca.gov or in hard copy. A hard copy Consumer Complaint Form should be submitted to: Medical Board of California, Central Complaint Unit, 2005 Evergreen Street, Suite 1200, Sacramento, CA 95815. The Central Complaint Unit can be reached at 1-800-633-2322 or 916-263-2382.

Texas

Complaints about physicians, as well as other licensees and registrants of the Texas Medical Board, including physician assistants, acupuncturists and surgical assistants, may be reported for investigation to: Texas Medical Board, Attention: Investigations, 333 Guadalupe, Tower 3, Suite 610, P.O. Box 2018, MC-263, Austin, TX 78768-2018. Assistance in filing a complaint is available by calling 1-800-201-9353. For more information, visit www.tmb.state.tx.us.

Las quejas sobre médicos, así como sobre otros profesionales acreditados e inscritos del Consejo Médico de Tejas, incluyendo asistentes de médicos, practicantes de acupuntura y asistentes de cirugía, se pueden presentar en la siguiente dirección para ser investigadas: Texas Medical Board, Attention: Investigations, 333 Guadalupe, Tower 3, Suite 610, P.O. Box 2018, MC-263, Austin, Texas 78768-2018. Si necesita ayuda para presentar una queja, llame al 1-800-201-9353. Para obtener más información, visite www.tmb.state.tx.us.

Kansas

It is unlawful for any person who is not licensed under the Kansas Healing Arts Act to open or maintain an office for the practice of the healing arts in this State. This office is maintained under the authority of a person who is licensed to practice the healing arts in Kansas. Questions and concerns regarding this professional practice may be directed to: Kansas State Board of Healing Arts, 800 SW Jackson, Lower Level-Suite A, Topeka, Kansas 66612. Phone: (785) 296-7413. Toll Free: 1-888-886-7205. Fax: (785) 296-0852. Website: www.ksbha.org.

Electronic Communications & Use of Services

When you use the website or send texts or emails to us, you are communicating with us electronically. By using the services, you consent to be contacted with prescription-related information and to receive communications from us electronically by SMS or text message, email, or notices posted on the website. SMS consent will not be shared with third-party providers. Texting and email are not secure methods of communication, and there is some risk that information in those communications could be read by an unauthorized third party. You agree that all agreements, notices, disclosures and other communications we provide electronically satisfy any legal requirement that such communications be in writing. See our SMS Terms for text messaging details.

The website and services are intended for personal, non-commercial use only, and use of the services is voluntary. You are responsible for all phone and data charges you incur through use of the website. We may disable the website or specific features at any time, for any reason, without notice or liability to you. Upon termination or cancellation, your right to use the services ends automatically, and any sections of these terms that by their nature are intended to survive will survive.

Services may be provided by third parties, including prescriptions filled by participating pharmacies. We do not guarantee the quality of services or products offered by any third party, including any participating pharmacy, vendor or service provider.

Intellectual Property

All content on or made available through the website, including text, graphics, logos, designs, data, button icons, images, audio clips, digital downloads, data compilations, technical data, documentation and software, and the compilation of that content, is the property of Sanos Rx LLC DBA Telean Rx or its content suppliers and is protected by United States and international copyright, trademark, trade dress and other intellectual property laws. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information or work contained on the website, and use of any such material on any other website, application or online service is prohibited.

Custom graphics, icons, logos, design marks and service names are trademarks or service marks of Sanos Rx LLC DBA Telean Rx and its owners. All other trademarks are the property of their respective owners. Nothing in these terms grants you any right to use any trademark, service mark, logo or the name of Sanos Rx LLC or Telean Rx.

Age Requirement

You must be 18 years of age or older to access or use the website. By using the website, you represent that you are 18 or older. If you use the website as the parent or legal guardian on behalf of a minor, you are fully responsible for complying with these Terms & Conditions.

Your Conduct

You agree to comply with all laws, rules and regulations that apply to your use of the website. When using the website, you agree to:

• Not take any action that interferes with the proper working of the website, compromises its security, or damages the website or any materials or information available through it.
• Not attempt to gain unauthorized access to any portion of the website, connected systems or networks, our servers, or any service offered through the website, including by hacking, password mining or any other unauthorized means.
• Not probe, scan or test the vulnerability of the website or any connected network, or attempt to breach its security or authentication measures.
• Not upload or transmit viruses or any files or programs designed to interrupt, destroy or limit the functionality of any software, hardware or telecommunications equipment.
• Not use the website to reveal any information other than your own, or that of a person whose care you are legally authorized to manage.
• Not use robots, spiders, scrapers or other automated means to collect information from or access the website without our prior permission.
• Provide accurate and current information, not impersonate another individual, and promptly update your information to keep it accurate.
• Be financially responsible for all use of the website under your account.

We may terminate your access to the website at any time, at our sole discretion and without prior notice, for violating any of these provisions.

Marketing & Opt-Out

By using the website, you agree that we may market our services and the services of other companies on the website through banner ads, hyperlinks and similar marketing devices. Non-affiliated companies are solely responsible for providing, or failing to provide, the services or products they offer, and we do not endorse or guarantee them.

You may opt out of marketing emails at any time by using the unsubscribe link in those emails or by contacting [email protected]. You may continue to receive non-promotional communications about your account, services you requested, or important administrative, technical or safety notices.

Accuracy of Information

We try to be as accurate as possible, but information on the website may occasionally be inaccurate, incomplete or out of date. If a price shown on the website is not as described, your sole remedy is to accept the correct pricing or not complete the transaction.

WE MAKE NO REPRESENTATION AS TO THE COMPLETENESS, ACCURACY OR CURRENCY OF ANY INFORMATION ON THE WEBSITE OR PROVIDED AS PART OF THE SERVICES, AND YOUR RELIANCE ON ANY SUCH INFORMATION IS AT YOUR OWN RISK.

Disclaimer of Warranties & Additional Limitations

WE PROVIDE ACCESS TO TELEANRX.COM AND THE SERVICES, INCLUDING SERVICES PROVIDED BY THIRD PARTIES, “AS IS” AND WITHOUT ANY WARRANTY OR CONDITION, EXPRESS, IMPLIED OR STATUTORY. WE SPECIFICALLY DISCLAIM ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE ARE NOT RESPONSIBLE FOR ANY THIRD-PARTY SERVICES OR THE CONDUCT OF THIRD-PARTY SERVICE PROVIDERS. WE DO NOT WARRANT THAT THE WEBSITE OR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR FREE OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ANY DEFECTS WILL BE CORRECTED. WE MAKE NO WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SERVICES OR REGARDING ANY GOODS OR SERVICES PURCHASED THROUGH THE WEBSITE OR HYPERLINKED SITES. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM US CREATES ANY WARRANTY NOT EXPRESSLY MADE IN THESE TERMS. YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THE WEBSITE, THE SERVICES AND HYPERLINKED SITES.

WE DO NOT ASSUME ANY LIABILITY FOR UNAUTHORIZED OR FRAUDULENT USE OF THE WEBSITE OR SERVICES. UNDER NO CIRCUMSTANCES WILL WE OR OUR RELATED PARTIES BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, SALES, GOODWILL OR DOWNTIME, HOWEVER ARISING, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR ENTIRE LIABILITY, AND YOUR EXCLUSIVE REMEDY, FOR ANY DISPUTE RELATED TO THE WEBSITE AND SERVICES IS FOR YOU TO STOP USING THE WEBSITE AND SERVICES. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN THOSE STATES LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

Indemnification

YOU SHALL INDEMNIFY, DEFEND AND HOLD HARMLESS SANOS RX LLC DBA TELEAN RX AND ITS OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS FROM AND AGAINST ALL LOSSES, CLAIMS, LIABILITIES, DEMANDS, COMPLAINTS, ACTIONS, DAMAGES, JUDGMENTS, SETTLEMENTS, FINES, PENALTIES, EXPENSES AND COSTS (INCLUDING REASONABLE ATTORNEYS’ FEES) ARISING OUT OF OR IN CONNECTION WITH (A) YOUR VIOLATION OF APPLICABLE LAWS, (B) YOUR MISUSE OF THE WEBSITE OR SERVICES, OR (C) YOUR BREACH OF THESE TERMS OR ANY OTHER TERMS ON THE WEBSITE. WE RESERVE THE EXCLUSIVE RIGHT TO ASSUME THE DEFENSE AND CONTROL OF ANY MATTER SUBJECT TO INDEMNIFICATION BY YOU, SUBJECT TO YOUR CONTINUING INDEMNIFICATION.

Dispute Resolution & Governing Law

Any controversy or claim between you and Sanos Rx LLC DBA Telean Rx arising out of or relating to these Terms & Conditions or their breach will be settled by binding arbitration in the State of Wyoming, in accordance with the then-current rules and procedures of Judicial Arbitration and Mediation Services, Inc. (JAMS). The arbitrator will apply the laws of the State of Wyoming. Judgment on the award may be entered in any court of competent jurisdiction. The arbitrator will have the authority to award the prevailing party its costs and reasonable attorneys’ fees. Disputes between you and other users of the website are not the responsibility of the company.

These Terms & Conditions are governed by and construed in accordance with the laws of the State of Wyoming, excluding its choice-of-law rules and matters relating to copyrights, trademarks and patents under U.S. federal law.

Use Outside the United States

Although the website may be accessed worldwide, the website and services are intended only for residents of the United States and its territories and may not comply with the legal requirements of other countries. Users residing outside the U.S. and its territories may not register for or use the services.

Severability, Entire Agreement & Operation of the Website

If an arbitrator or legal authority finds any part of these Terms & Conditions illegal or unenforceable, that part will be removed and the rest will remain in full force and effect.

These Terms & Conditions and any documents expressly incorporated by reference are the entire agreement between Sanos Rx LLC DBA Telean Rx and you regarding your use of the website and supersede all prior agreements, representations and warranties, written or oral.

We may, at any time and at our sole discretion, with or without notice and without liability to you: (a) modify, suspend or terminate the website or your access to it, including for violating these terms; (b) modify or change any part of the website; and (c) interrupt regular operation of the website to perform maintenance, correct errors or make other changes.

Digital Millennium Copyright Act (DMCA) Notice

In operating the website, we may act as a service provider (as defined by the DMCA) and offer materials and links to third-party websites, so third-party materials we do not own or control may be transmitted, stored, accessed or made available through the website. Sanos Rx LLC DBA Telean Rx has adopted a policy of removing any content, or suspending any user, found to have infringed the rights of teleanrx.com or a third party, or to have otherwise violated intellectual property laws or these Terms & Conditions.

If you believe material available through the website infringes a copyright, notify us using the procedure for claimed infringement under the DMCA (17 U.S.C. § 512(c)(2)). We will respond promptly to remove or disable access to the material and will follow DMCA procedures to resolve the claim. We may notify users of an infringement notice by a general notice on our website, by email to the address in our records, or by first-class mail to the physical address in our records. If you receive an infringement notice, you may send a written counter-notification to our designated agent. Our designated agent for DMCA notices is [email protected].

Changes to These Terms

Telean Rx may update these Terms & Conditions from time to time to reflect changes in our services, website, business practices, legal requirements, or other circumstances.

Updated terms will be posted on this page and the updated date will be reflected at the beginning of the terms.

Your continued use of the website after updated terms are posted means that you accept the revised Terms & Conditions to the extent permitted by applicable law.

Contact Telean Rx

Sanos Rx LLC DBA Telean Rx
1309 Coffeen Avenue STE 1200
Sheridan, WY 82801
Email: [email protected]
Phone: (307) 300-2113

If you have questions about these Terms & Conditions, you may contact Telean Rx through the contact options available on the Telean Rx website.

When contacting Telean Rx regarding these terms, please provide enough information for us to understand your question or request.